Privacy Policy

Privacy Policy for Alarmion

Effective Date: 5/1/2026

At Alarmion, we respect your privacy and are committed to protecting the personal data we collect. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, use our hardware devices, or opt into our SMS notification services.

1. Information We Collect

We collect information in the following ways:

• Information You Provide: This includes your name, email address, phone number (for SMS alerts), and billing information provided during account creation or purchase.
• Device Data: Because our devices are IoT-enabled, we may collect technical data such as device ID, signal strength, battery status, and logs of triggered alerts (e.g., sound detection or gate activity).
• Website Usage: Like most websites, we use cookies and similar technologies to collect information about your IP address, browser type, and how you interact with our site to improve user experience.

2. How We Use Your Information

We use the collected data to:

• Provide, operate, and maintain our hardware and software services.
• Process transactions and send related information, including confirmations and invoices.
• Send SMS alerts and system notifications via AWS and mobile carriers.
• Communicate with you about product updates, technical notices, and support.
• Monitor and analyze trends to improve device performance and website functionality.

3. SMS and Mobile Messaging

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

By providing your phone number, you consent to receive automated alerts from Alarmion. You may opt out at any time by texting “STOP”.

4. Data Sharing and Disclosure

We do not sell your personal data. We only share information with third-party service providers who perform services on our behalf, such as:

• Cloud Infrastructure: (e.g., Amazon Web Services for data hosting and SMS delivery).
• Payment Processors: To securely handle credit card information.
• Analytics Providers: To help us understand website traffic.

We may also disclose information if required by law or to protect the safety and rights of Alarmion, our users, or the public.

5. Data Security

We implement industry-standard security measures, including encryption and secure protocols, to protect your data. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights and Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request the correction or deletion of your data.
• Opt out of marketing communications.
• Request a copy of your data in a portable format.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Effective Date” at the top.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: support@alarmion.com